Shipping Policy

At Leatherman, we strive to ensure your orders are processed and shipped in a timely manner, providing you with a smooth and reliable shopping experience. All orders are processed within 1-3 business days after payment confirmation. Processing time may vary slightly during peak shopping periods, but we will always work to fulfill your order as quickly as possible. You will receive an order confirmation email once your payment is verified, and a shipping notification once your order has been dispatched. The estimated delivery time for your order is 6-12 business days from the date of shipment. Delivery times are estimates only and may be affected by factors such as regional logistics conditions, customs processing (for international shipments), and unforeseen delays. Once your order is shipped, we will provide a tracking number via email. You can use this tracking number to monitor the status of your delivery through the relevant shipping carrier’s website. If you do not receive your tracking information within 4 business days of placing your order, please contact our customer service team for assistance. For international shipments, customers are responsible for any applicable customs duties, taxes, or fees imposed by the destination country. These charges are not included in your order total and are the sole responsibility of the recipient. We recommend checking with your local customs office for more information on potential charges before placing your order. We currently ship to most countries worldwide. However, there may be certain regions or countries where shipping is restricted due to logistics or regulatory reasons. If your location is not eligible for shipping, you will be notified during the checkout process. If your order is missing, lost, or arrives damaged, please contact our customer service team through the "Contact Us" page within 7 days of the estimated delivery date. Provide your order number, tracking information, and details of the issue, and we will investigate promptly and assist with resolving the matter. If you have any questions, concerns, or need further information about our shipping process, please visit the "Contact Us" page on our website. Our customer service team is here to help with any shipping-related inquiries.